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Real-Time Alert
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How It Works
What We Do
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Who It's For
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Terms and Conditions
Privacy Policy
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Real-Time Alert
Join the Waitlist
How It Works
What We Do
Join the Movement
Who It's For
About Us
Our Team
Terms and Conditions
Privacy Policy
Contact
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How It Works
What We Do
Join the Movement
Who It's For
About Us
Our Team
Terms and Conditions
Privacy Policy
Contact

TERMS AND CONDITIONS

Last Updated: February 18, 2026

1. Acceptance of Terms By downloading, accessing, or using the Real-Time Alert application ("App"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the App.

2. Description of Service Real-Time Alert is a community safety information platform that allows users to submit and receive alerts about potential threats in their vicinity. The App is a supplemental safety tool only and is NOT a replacement for calling 911 or contacting professional emergency services.

3. No Emergency Service REAL-TIME ALERT IS NOT AN EMERGENCY SERVICE. Always call 911 in an emergency. Do not rely solely on this App for your safety. Real-Time Alert, Inc. makes no guarantee that alerts will be delivered, received, or acted upon in any specific timeframe.

4. User Conduct By using the App you agree to:

  • Submit only truthful, good-faith reports of genuine threats

  • Not submit false, misleading, or malicious reports

  • Not attempt to manipulate, flood, or abuse the alert system

  • Not use the App for any unlawful purpose

Violation of these terms may result in suspension or permanent removal from the platform and may be reported to law enforcement.

5. User Submitted Content By submitting photos, reports, GPS data, or any other content through the App, you grant Real-Time Alert, Inc. a non-exclusive, royalty-free license to use, store, analyze, and share that content for purposes of operating the service, including sharing with law enforcement and security professionals as appropriate.

6. AI Verification The App uses artificial intelligence to analyze submitted content and assign Confidence Scores. These scores are automated assessments and do not constitute professional security evaluations. Real-Time Alert, Inc. does not guarantee the accuracy of any AI analysis.

7. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, REAL-TIME ALERT, INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM MISSED ALERTS, FALSE ALERTS, OR DELAYED NOTIFICATIONS.

8. Law Enforcement Cooperation Real-Time Alert, Inc. may share user data, photos, GPS coordinates, and alert information with law enforcement agencies in response to legal process or when we believe disclosure is necessary to protect the safety of any person.

9. Privacy Your use of the App is also governed by our Privacy Policy, incorporated herein by reference.

10. Changes to Terms We reserve the right to modify these Terms at any time. Continued use of the App following notice of changes constitutes acceptance of the updated Terms.

11. Governing Law These Terms shall be governed by the laws of the State of Florida.

12. SMS Communications Terms

Program Name: Real-Time Alert

Program Description: Real-Time Alert, Inc. provides SMS notifications including account verification codes, safety alerts, and service announcements to users who have opted in to receive communications.

Message Frequency: Message frequency varies based on account activity and safety alert notifications. You may receive recurring messages.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out Instructions: To stop receiving messages at any time, reply STOP to any message. To request help, reply HELP to any message.

Carrier Liability: Carriers are not liable for any delayed or undelivered messages.

Privacy Policy: For information on how we collect and use your data, please visit www.real-timealert.com/privacy-policy.

Contact: lee.jones@real-timealert.com

PRIVACY POLICY

Last Updated: February 18, 2026

1. Information We Collect Real-Time Alert, Inc. collects:

  • Account information (name, email, phone number)

  • Location data (GPS coordinates when using the App)

  • User-submitted content (photos, alert reports, text descriptions)

  • Device information (device type, operating system)

  • Usage data (alert history, app activity)

2. How We Use Your Information We use collected information to:

  • Operate and improve the App

  • Process and verify submitted alerts

  • Notify you of threats in your area

  • Route alerts to law enforcement and security teams

  • Store evidence for legal purposes

  • Communicate with you about the service

3. Data Sharing We may share your information with:

  • Law enforcement agencies (via legal process or safety necessity)

  • Venue security teams (for Hard Fence™ events you attend)

  • Gold Fence™ security teams (for alerts in their operational area)

  • Service providers who assist in operating the App

  • Legal and regulatory authorities as required by law

We do NOT sell your personal information to third parties or advertisers.

4. Location Data The App requires location access to function. Location data is used solely for alert routing, Safe Zone monitoring, and threat proximity calculations. You may disable location access in your device settings, but this will limit App functionality.

5. Photo and Evidence Storage Photos submitted with alerts are stored securely for a minimum of 7 years in compliance with legal evidence retention requirements. All data is encrypted using AES-256 at rest and TLS 1.3 in transit.

6. Your Rights You may request access to, correction of, or deletion of your personal data by contacting us at lee.jones@real-timealert.com. Note that evidence submitted in connection with active alerts may be subject to law enforcement holds.

7. Children's Privacy The App is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy We may update this Privacy Policy periodically. We will notify users of significant changes via the App or email.

Contact: Lee.Jones@Real-TimeAlert.com

CONTACT

Real-Time Alert, Inc. Florida C-Corporation

General Inquiries: info@real-timealert.com

Privacy Questions: Lee.Jones@real-timealert.com

Event & Enterprise Security Inquiries (Hard Fence™): Lee.Jones@real-timealert.com

Gold Fence™ Inquiries: Lee.Jones@real-timealert.com